Latest News

August 10

Unfortunately we don’t seem to have any time for Summer Holidays this year as August in turning into an incredibly busy month!

In terms of new customers, we were delighted to be selected by Leeds Castle to provide CCTV maintenance for the coming year. This beautiful site has a Dedicated Micros-based system which the security staff are reliant on and we look forward to working with them to improve this where possible.
At Gomez we completed an upgrade to the fire alarm system with two new networked fire panels being installed. As with the majority of our recent fire installations, we decided on the excellent Haes Fusion fire panel which offer full addressability and the ability for easy expansion if required.
As the new season approaches at Dover Athletic Football Club, we were chosen to install a CCTV system which will allow the Health & Safety Officer and Head Steward to monitor the ground and attendees from their new security room. The system comprises a number of high-quality PTZs to allow full coverage of the ground and stands, along with a DVR to ensure that images are captured and stored.

July 10

A comprehensive project with the Folkestone Academy was completed which will save them considerable sums of money each year. Having completed an upgrade to the CCTV systems in place, we have arranged for around the clock CCTV monitoring which removes the necessity for 24 hour manned guarding. Moving away from manned guarding to a fully monitored CCTV solution offers such significant cost savings that the business case is overwhelming. In addition, the Folkestone Academy are also benefiting from Redcare GSM monitoring on the fire and intruder systems, ensuring that their premises and assets are protected at all times.
At Saga we have been busying ourselves with further works on the Access Control and CCTV systems.
We are delighted to welcome Mark Hampson as a valuable addition to the engineering team. Mark has an extensive background in CCTV installations and maintenance and his technical skills will further complement the existing team we have here.

June 10

We are always pleased when we are referred by our customers, wherever the site may be. We were recently recommended to carry out a fire alarm installation at a large bakery in London which we only too pleased to complete. The Flour Power City Bakery was fitted out with a Haes Fusion panel with addressable Apollo heads.

May 10

We were delighted to be awarded some significant new contracts this month We were delighted to be chosen by Veolia Water South East to look after their fire systems. Veolia Water SE (formerly Folkestone and Dover Water Services) provides 43 million litres of water a day to approximately 158,000 customers throughout Folkestone and Dover together with surrounding rural areas including Romney Marsh and Dungeness.
In terms of our existing customers, we were involved in a large upgrade of the access control systems at the Folkestone Academy School.
Meanwhile at Saga, we carried out an extensive exercise to facilitate the migration from their existing access control system (across 5 large sites) onto the Paxton Net2 system.

March 10

The busy start to the year has continued at Metroline Security and are delighted to have been awarded some significant new contracts in March:

We have been successful in winning the contract for Fire Alarm maintenance at South Kent College’s campuses in Folkestone, Dover, and Ashford. South Kent College are in the process of merging with West Kent College and we welcome the opportunity to look after their extensive sites.
Staying in academia, we were selected by the prestigious Ashford School and Ashford Friars Prep Schools to maintain their Fire Alarm systems for the coming year. This further increases the impressive number of sites we look after in Ashford, which is something we are committed to further expanding.
Slightly closer to home, Premier Occupational Health (a provider of occupational health and wellbeing services) have selected Metroline to look after their fire alarm, intruder alarm and CCTV systems. Having been looked after by a company some distance away, the exceptional responsiveness of our services was a key benefit to them.
To help us to maintain our continued growth, we are pleased to announce the addition of a new engineer to the Metroline Security team. Neil Palmer, who has extensive experience in the industry garnered over two decades, has been employed to assist with the larger commercial and industrial sites we look after.

February 10

We went “Totally Wild” at Port Lympne Zoo while installing a wireless EMS Fire Alarm System to the Mansion House. In part due to the impressive murals in the building, a wireless system was chosen for the first phase of this project to provide a comprehensive fire detection solution without impacting on the aestethics of the building.
At the Broome Park Estate, a prestigious site where we look after the fire and intruder alarm, we installed an EMS lone worker alarm. The system was a 7000 StaffPoint wireless system (http://www.emsgroup.co.uk/literature/7000-oview.pdf) with a couple of transponders. With a range in excess of 250m and aerial tamper and signal blocking detection, this is a superb system for situations where a secure and high-integrity personal attack alarm is required in a mobile working environment.
In terms of major residential works completed this month, we supplied and installed a fire detection system at Priors Leas on behalf of the managing agent. The system chosen was a Aico radio-linked fire detection system which contains lithium battery guaranteed for 10 years. This is a cost-effective system which will require very little maintenance over the coming years, thereby limiting the total costs associated with the system.

January 10

We would like to wish all our customers and business partners a happy and prosperous New Year!

For all the staff at Metroline Security, the New Year got off to a hectic start with some significant installations:

At HUSK UK (who have been providing Commercial Vehicle services since 1901), we installed a 16 channel DVR with 6 internal domes and 8 external Techwin cameras to provide a comprehensive CCTV solution to their 7 acre site. In addition, a large display was supplied for the corporate headquarters in order that the general operations could be monitored on a 24 x 7 basis using the remote viewing software.
Meanwhile, at SBE we replaced the devices on an existing large fire system in a new industrial unit and linked two new panels to create one large addressable system with a total of 16 zones across the two large buildings.
Through one of the larger managing agents we deal with, we were requested to install emergency lighting to the communal areas of the St Andrews developments in Folkestone.

December 09

Happy Christmas!

We would like to take this opportunity to wish all our customers and business partners a Merry Christmas and a happy and prosperous New Year.
Take Fire Safety seriously and enjoy your Christmas. Kent Fire and Rescue Service is urging Shepway residents to stay safe this Christmas and ensure that the festive period is an enjoyable one..... read more

November 09

Our existing contract with P&O Ferries was extended for another year as well as becoming more encompassing. As a result of our success over the past year, we have been awarded maintenance contracts for fire alarms, intruder alarms, access control and CCTV at their sites in East Kent.
We have completed a number of installations at SBE (UK) Limited, one of the UK’s largest mobile phone repairers. In addition to an access control project utilising Paxton access control systems, we have also been awarded the servicing and maintenance contract for all fire and security systems in place.

October 09

We were delighted to be chosen by the Folkestone Academy as their preferred supplier for the maintenance and servicing of their fire detection systems, as well as their security systems comprising intruder alarms, CCTV, and access control systems. The Academy, home to 1,000 pupils, replaced the former Channel School and was completed in 2007 at a cost of £38million. We look forward to a long-lasting business relationship with the team at the Academy
Staying with the schools theme, we were also selected by both the Foxwood School and Kid Ease nursery to carry out systems improvements and to maintain their fire and security systems for the coming year.

Sept 09

Metroline Go Totally Wild!

Several members of the Metroline team were brave/stupid enough to take part in the Port Lympne Totally Wild 10km run on September 5th. Thankfully, everyone managed to complete it although Rob (the youngest member of the team taking part) was slightly slower than the others! Pictured below proudly showing their medals are Rob, Paul Sulsh (Fell Reynolds), Simon, Paul, Jacqui (she looks shorter because she is standing on lower ground, honest!) and Sue.

August 09

August has been an incredibly busy months despite the holidays with projects for existing customers such as Red Devil Storage, St Mary’s Primary School, and the White Cliffs development in Folkestone (a large installation of emergency lighting).
To further help us sustain our continued growth, we are delighted to have added Andy Else to the team. Andy has joined Metroline as a maintenance engineer and in time he will become a familiar face to our customers, dealing as he will with the maintenance of existing systems for our commercial and domestic clients.

July 09

The summer is upon us and we are busy growing our team.

We are pleased to welcome a couple of new full-time employees to Metroline Security. Firstly, Sue King has joined in the role of Accounts Administrator and will be based in our Folkestone offices. Meanwhile, Josh Howell has joined us as an apprentice. Josh has been keen to join Metroline for a couple of years and has spent many school holidays shadowing our engineers and learning more about us.
You may have noticed a couple of new vans which we have recently invested in. These are signwritten in a new design which we feel is superior to the previous version.
On the work front, we been selected to carry out DVR and CCTV upgrades on behalf of both P&O Ferries and Saga.

May 09

During May, Metroline Security completed a significant upgrade to the access control and CCTV systems at the Orbital Marketing Services Group in Ashford. Orbital Marketing, formerly BP Travel Trade Marketing, has been one of Ashford's pre-eminent companies for over 35 years and Metroline Security were delighted to be chosen to maintain their fire and security systems from 2008.
We were also delighted to be selected by CCL Labels for the development of the fire and intruder alarms at their recently-expanded Ashford site. CCL Labels, the global leader in supplying decorative, informational and promotional labels to the world's largest consumer and healthcare companies, are a brand-new customer for Metroline Security and we look forward to building a lasting business relationship.
Interviews are being carried out for the role of Accounts Administrator and we hope to appoint somebody at the end of May.

Apr 09

Metroline Security are pleased to announce that we have been selected by P&O Ferries to maintain the security systems at their Dover logistics site.
Staff Required! As part of our continued expansion, Metroline Security are looking for a full-time Accounts Administrator. For full details on the role, please click here.
Congratulations to Dover Athletic on clinching promotion to the Blue Square South league. In light of this promotion to a higher level of football, Metroline Security completed an upgrade to the emergency lighting to ensure that Dover Athletic is fully compliant with the Football Association's requirements.

Mar 09

Metroline Security appointed by East Kent Hospitals University NHS Trust to supply and install new digital video recorders and fully-functional pan-tilt-zoom cameras. East Kent Hospitals University NHS Trust is one of the largest hospital trusts in England, with five hospitals and several outpatient facilities across East Kent and Medway, these include the William Harvey, Kent & Canterbury, Buckland and QEQM.

Feb 09

Metroline Security complete the installation of fire alarm systems to the changing rooms as well as the Directors and Sponsors boxes at Dover Athletic Football Ground. Dover Athletic Football Club is an ambitious club that is currently 23 points clear at the top of the Ryman League Premier Division. We were pleased to be the official match sponsor earlier this season.

Jan 09

Metroline Security install intruder alarm and CCTV systems at the £4M Performing Arts and Business Centre on behalf of the Creative Foundation.
In addition, a new internal/external CCTV system was installed at Kidz Planet, Folkestone's
4-storey indoor family entertainment centre.

2009

Charity begins at home! Two of the Metroline team will be embarking on significant charity efforts in 2009. In October 2009, Jacqui will be cycling through the Dead Sea Valley on behalf of Women for Women.

In April, Simon will running the London Marathon on behalf of WellChild. All donations will be gratefully received (www.justgiving.co.uk/simonchampneys)!

Dec 08

Take Fire Safety seriously and enjoy your Christmas. Kent Fire and Rescue Service is urging Shepway residents to stay safe this Christmas and ensure that the festive period is an enjoyable one..... read more
Metroline Security appointed to install new intruder alarm at De Bradelei Wharf, Dover

Nov 08

15th Nov - Metroline Security sponsor Dover Athletic F.C. Metroline Security were delighted to be the official match sponsor for Dover Athletic's 2-1 win over Heybridge. Metroline Managing Director is pictured here presenting the Man of the Match award to Dover midfielder Alan Pouton.
Vehicle tracking installed to increase efficiency and customer satisfaction. Metroline Security have installed the Fleet View vehicle tracking system to all the engineers vehicles. This enables us to see in real-time where each engineer is located, ensuring that when a call-out is received the closest available engineer can be sent. This not only allows us to keep our extremely competitive prices in place, but more importantly ensures that our service is proactive and exceptionally responsive.

Oct 08

Orbital Marketing choose Metroline for ongoing fire and intruder maintenance. Metroline Security were delighted to be selected by Orbital Marketing as their preferred fire and security service provider. Based in Ashford, Orbital Marketing provides specialist marketing communication services for specific market sectors and we at Metroline are pleased to be working with them.

Aug 08

Metroline Security appointed by Saga for fire and security installations at new Cheriton Parc site. Saga, who merged in 2007 with the AA in a £6.2bn deal, appointed Metroline Security to install and maintain the intruder and fire alarms, along with the access control and CCTV systems at Saga's new Cheriton Parc building in which over 400 staff will be employed.

July 08

Metroline Security appointed by SBE (UK) Ltd for security installations and consolidated maintenance. Ashford-based SBE, one of Europe's leading refurbishers and repairers of mobile phones, chose Metroline Security to upgrade the CCTV and general security, as well as undertaking the servicing and maintenance to the fire alarms, intruder alarms, access.

Jan 08

New software system installed. Metroline Security have invested in a new software application to manage the maintenance and service agreements for our thousands of commercial and residential customers. This new technology will make the organisation of our engineers far more efficient which will benefit our customers not only by keeping our costs low but also by speeding up our response to call outs.

Nov 07

Metroline become BAFE accredited. BAFE is a non-profit making organisation dedicated to improving standards in fire protection supported by government, trading standards and the HSE. Metroline Security were one of the very first BAFE-accredited companies in Kent, demonstrating our commitment to continuous improvement and maintaining the very highest standards.